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Human and Organizational Performance Fundamentals

HOP Fundamentals course introduces essential principles and practices for improving performance, reducing human error, and managing defenses to fail safely. By shifting focus from error prevention to understanding real-world work practices, this course emphasizes building a Reliable and Just Culture, fostering continuous learning from both success and failure, and prioritizing safety and dependability.

Starts at: $197 Per Seat

Discounts available based on volume

Human and Organizational Performance Fundamentals

HOP aims to improve performance, safety, and reliability by addressing the various factors that contribute to errors and undesirable events, such as workload, fatigue, stress, and other factors that may impact performance. HOP also emphasizes the importance of creating a Reliable and Just Culture and promoting continuous improvement by learning from both success as well as failure, rather than just focusing on error prevention. Ultimately, a reliable and just culture is committed to building a reputation for dependability and trustworthiness, while also prioritizing fairness, transparency, and accountability in all its operations. These HOP Level One courses introduce the student to fundamentals of HOP as well as principles and practices utilized by High Reliability Organizations.

Our Fundamentals Include the Following Courses:

This course provides an overview of HOP’s history, key principles, and practices, highlighting the importance of a Just and Reliable Culture. Participants will gain foundational knowledge to identify factors that contribute to errors and promote a culture of safety and resilience.

Participants explore the seven core principles of HOP, focusing on minimizing undesirable events by addressing systemic issues, managing human fallibility, and fostering adaptive capacity for sustainable success.

This course examines active and latent errors, the pathways to harm, and strategies to manage human error proactively, ensuring safety and minimizing consequences.

Learn to identify and mitigate workplace error traps using practical tools like task planning, procedure adherence, and self-checking to maintain positive control and prevent errors.

Participants explore Knowledge-, Rule-, and Skill-based performance modes, their error rates, and mitigation strategies to improve safety and reliability.

This course teaches the Controls, Barriers, and Safeguards (CBS) Strategy for protecting assets and enhancing risk management through practical applications.

Discover how system weaknesses affect safety and productivity and learn strategies to identify and address vulnerabilities proactively.

This course focuses on identifying RIAs, their role in managing risk, and tools to prevent errors and improve safety outcomes.

Participants learn to identify Critical Steps, understand their importance, and implement strategies for risk management and proactive safety practices.

Reinforce and assess your understanding of key concepts from the HOP Fundamentals curriculum, including practical application to real-world scenarios.

Starts at: $197 Per Seat

Discounts available based on volume

Why Video - Based Training?

Real Workers in Real Situations Creates a Human Connection
Fully Managed Online Chat, Phone, & Email Support Provided During Day Shift Hours & Available at Other Times via Email
Verified Training Qualification & Understanding with Competency Exam
On Demand Training Flexibility for Employees to Train at Intervals
Automated Standalone & Refresher Training for Ongoing Training
Custom & Semi-Custom Training to Integrate Company Specific Materials