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HOP Practitioner Certification

Elevating Workplace Safety and Performance
The HOP Practitioner Certification is designed for professionals committed to advancing Human and Organizational Performance (HOP) principles to reduce human error, enhance reliability, and fail safely when unexpected challenges arise. This program provides a structured, practical approach to managing risk and improving workplace performance by equipping individuals with essential error mitigation tools, proactive risk management strategies, and real-world applications used in high-risk industries.

Why This Certification Matters

This certification helps organizations improve safety, reliability, and operational success by:

Becoming a HOP Practitioner demonstrates your commitment to workplace safety and operational reliability, equipping you with the knowledge and tools through the two courses below to drive meaningful change and ensure things go right the first time, every time.
HOP Fundamentals
Gain insights into why errors occur and learn proactive approaches to prevent them.
Course Includes:

This course provides an overview of HOP’s history, key principles, and practices, highlighting the importance of a Just and Reliable Culture. Participants will gain foundational knowledge to identify factors that contribute to errors and promote a culture of safety and resilience.

Participants explore the seven core principles of HOP, focusing on minimizing undesirable events by addressing systemic issues, managing human fallibility, and fostering adaptive capacity for sustainable success.

This course examines active and latent errors, the pathways to harm, and strategies to manage human error proactively, ensuring safety and minimizing consequences.

Learn to identify and mitigate workplace error traps using practical tools like task planning, procedure adherence, and self-checking to maintain positive control and prevent errors.

Participants explore Knowledge-, Rule-, and Skill-based performance modes, their error rates, and mitigation strategies to improve safety and reliability.

This course teaches the Controls, Barriers, and Safeguards (CBS) Strategy for protecting assets and enhancing risk management through practical applications.

Discover how system weaknesses affect safety and productivity and learn strategies to identify and address vulnerabilities proactively.

Participants learn to identify Critical Steps, understand their importance, and implement strategies for risk management and proactive safety practices.

This course focuses on identifying RIAs, their role in managing risk, and tools to prevent errors and improve safety outcomes.

Reinforce and assess your understanding of key concepts from the HOP Fundamentals curriculum, including practical application to real-world scenarios.

Starts at: $197 Per Seat

HOP Error Mitigation Tools
Learn tools to reduce errors and improve performance in daily operations.
Course Includes:

This course introduces the foundational strategies and techniques of Human and Organizational Performance (HOP) Tools. Participants learn how these tools address human fallibility and organizational complexities to improve performance and prevent errors. By the end, learners will understand the purpose and benefits of HOP Tools and their role in fostering reliability and performance.

This course explores the self-checking technique (e.g., STAR), focusing on deliberate and mindful task execution to prevent errors. Participants learn strategies for effective self-checking, including situational awareness and cognitive aids. By the end, they will be equipped to integrate self-checking into daily work to promote error prevention and precision execution.

Participants learn the importance of second-person verification for critical tasks. The course emphasizes critical thinking, attention to detail, and communication to ensure accuracy. By the end, participants will confidently apply independent verification to enhance reliability and error prevention.

This course highlights the importance of real-time collaboration and communication during critical tasks to ensure accuracy and prevent errors. The course focuses on building situational awareness, teamwork, and communication skills to implement concurrent verification successfully. By the end, participants will be equipped to foster precision execution, positive control, and error prevention within their organizations.

Peer Checking focuses on collaborative error detection and correction. Participants learn structured communication techniques and develop trust and teamwork to enhance safety and reliability during tasks.

This course teaches the sender, receiver, and verifier roles for effective communication in high-reliability environments. Participants develop skills like active listening and concise feedback to enhance teamwork, situational awareness, and error prevention.

Participants learn the importance of following procedures consistently to mitigate risks and ensure task reliability. The course covers strategies for interpreting procedures, addressing challenges, and refining processes for continuous improvement.

This course introduces the Two-Minute Drill, a technique to pause and reflect before starting tasks. Participants learn how this tool enhances mindfulness, decision-making, and situational awareness, reducing errors and promoting safer work practices.

Using the RU-SAFE process, participants learn to conduct effective risk-based pre-work discussions, focusing on Critical Steps and Risk Important Actions. The course emphasizes collaboration, hazard identification, contingency planning, and open communication to proactively manage risks.

This standalone course empowers participants to pause work and seek clarification when in doubt, fostering a questioning attitude that prevents errors and ensures safety during high-risk tasks.

Highlighting the importance of Correct Component Verification, this course focuses on preventing equipment malfunctions, disruptions, and safety hazards. It shows how collaboration between performers and verifiers improves safety, efficiency, and operational integrity.

This refresher course revisits key HOP tools, including self-checking, peer checking, 3-way communication, and pre-work discussions. Through case studies and practical exercises, participants deepen their understanding and refine their ability to apply these tools effectively in their work.

Starts at: $197 Per Seat

Take the Next Step

Becoming a HOP Practitioner demonstrates your commitment to workplace safety, operational reliability, and human performance excellence. Gain the knowledge and tools needed to drive meaningful change within your organization and ensure that what must absolutely go right, does, the first time, every time

Join the HOP Practitioner Certification program today and take control of workplace safety and performance.