HOP Event Reporting and Analysis
The HOP Event Reporting and Analysis (HERA) course has been designed to help improve all investigation activities using the principles and concepts of Human and Organizational Performance commonly referred to as H&OP or simply, HOP.
Starts at: $597 Per Seat
Discounts available based on volume
HOP Event Reporting and Analysis
The HOP Event Reporting and Analysis (HERA) course has been designed to help improve all investigation activities using the principles and concepts of Human and Organizational Performance commonly referred to as H&OP or simply, HOP. The purpose of the HERA Process course is to provide the student with an overview of basic investigative tools and techniques to better assist them in their quest to piece together the actions and associated drivers that led to an undesirable event. This course is focused on only one event investigation process, other event investigation analytic tools such as barrier analysis, change analysis, failure modes and effects will not be covered in this course.
The HERA (HOP Event Reporting and Analysis) course trains professionals to enhance event investigations by uncovering root causes, including system weaknesses and organizational factors. Participants will learn to analyze events without blame, focusing on context and systemic contributors. The course covers event response, data collection, analysis, reporting, and corrective actions, enabling participants to develop sustainable solutions and improve safety and reliability.
This course prepares participants to collect critical data for HOP Event Reporting and Analysis (HERA). It covers evidence preservation, effective interviewing, scene documentation, and graded approaches for data collection. Participants will learn to gather reliable witness statements, mitigate bias, and use best practices for diagrams and evidence handling, supporting accurate analysis and organizational learning.
This course trains managers and supervisors to investigate HOP events efficiently, focusing on system weaknesses, error traps, and failed defenses rather than blame. Participants will learn to gather data, analyze causal factors, and recommend corrective actions using the Quick HERA process, promoting safety culture and preventing recurrence.
This course explores how pathways to harm develop in high-risk operations, focusing on active and latent errors, system weaknesses, and error traps. Participants will learn to identify hidden risks, manage latent conditions, and apply defenses like controls, barriers, and safeguards. The course emphasizes systems thinking and proactive strategies to prevent harm, ensuring safer and more reliable outcomes.
This course equips participants with advanced skills to conduct formal causal factor analysis for high-consequence events. It focuses on identifying and addressing latent conditions, error traps, and failed defenses while ensuring accurate documentation and effective corrective actions to enhance safety and reliability.
HOP Event Reporting And Analysis Objectives
Note: Optional enhanced objectives can be customized to any desired focus area or audience for our training courses.
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Meet our Author
Ron Farris
President and Owner
Professional Experience
Ron Farris
President and Owner
Ron is the co-author of Critical Steps: Managing What Must Go Right in High-Risk Operations, a globally recognized book on HRO/HOP principles that has sold worldwide. As a former U.S. Navy nuclear program veteran, senior reactor operator, human performance manager, research scientist, and accident investigator, Ron brings a unique blend of practical and academic expertise. He has worked extensively with organizations such as the Nuclear Regulatory Commission (NRC), Electric Power Research Institute (EPRI), and Department of Energy (DOE), providing critical insights into human performance improvement (HPI), HRO, HOP, event investigation, and safety culture development. His work has had a lasting impact on industries including nuclear energy, mining, petrochemical, and electrical power generation.
Ron is also a former adjunct professor at the University of Idaho, where he taught courses
for the Human Performance Certificate Program and Accident Investigation. His blend of real-world experience and academic contributions makes him a sought-after consultant, thought leader, and keynote speaker in the fields of operational excellence and human performance.
