Human and Organizational Performance Tools
This comprehensive course on Human and Organizational Performance Tools for error prevention and mitigation equips students with the knowledge and skills necessary to enhance human performance and prevent and mitigate errors in the workplace. Students will explore a range of tools, including self-checking, independent verification, concurrent verification, peer checking, 3-way communication, procedure use and adherence, the Two-Minute Rule, pre-work discussions, and Stop When Unsure and Questioning Attitude.
Starts at: $197 Per Seat
Discounts available based on volume
Human and Organizational Performance Tools
This series of courses equips participants with the knowledge and skills to enhance performance and prevent workplace errors. Covering tools like self-checking, independent verification, peer checking, 3-way communication, and pre-work discussions, learners will gain practical strategies to verify work, follow procedures, and address risks proactively. Mastering these tools helps prevent errors, improve performance, and create safer work environments.
Our HOP Tools Include the Following Courses:
This course introduces the foundational strategies and techniques of Human and Organizational Performance (HOP) Tools. Participants learn how these tools address human fallibility and organizational complexities to improve performance and prevent errors. By the end, learners will understand the purpose and benefits of HOP Tools and their role in fostering reliability and
performance.
This course explores the self-checking technique (e.g., STAR), focusing on deliberate and mindful task execution to prevent errors. Participants learn strategies for effective self-checking,
including situational awareness and cognitive aids. By the end, they will be equipped to integrate
self-checking into daily work to promote error prevention and precision execution.
Participants learn the importance of second-person verification for critical tasks. The course emphasizes critical thinking, attention to detail, and communication to ensure accuracy. By the end, participants will confidently apply independent verification to enhance reliability and error prevention.
This course highlights the importance of real-time collaboration and communication during critical tasks to ensure accuracy and prevent errors. The course focuses on building situational
awareness, teamwork, and communication skills to implement concurrent verification successfully. By the end, participants will be equipped to foster precision execution, positive control, and error prevention within their organizations.
Peer Checking focuses on collaborative error detection and correction. Participants learn structured communication techniques and develop trust and teamwork to enhance safety and reliability during tasks.
This course teaches the sender, receiver, and verifier roles for effective communication in high-reliability environments. Participants develop skills like active listening and concise feedback to enhance teamwork, situational awareness, and error prevention.
Participants learn the importance of following procedures consistently to mitigate risks and ensure task reliability. The course covers strategies for interpreting procedures, addressing challenges, and refining processes for continuous improvement.
This course introduces the Two-Minute Drill, a technique to pause and reflect before starting tasks. Participants learn how this tool enhances mindfulness, decision-making, and situational awareness, reducing errors and promoting safer work practices.
Using the RU-SAFE process, participants learn to conduct effective risk-based pre-work discussions, focusing on Critical Steps and Risk Important Actions. The course emphasizes collaboration, hazard identification, contingency planning, and open communication to proactively manage risks.
This standalone course empowers participants to pause work and seek clarification when in doubt, fostering a questioning attitude that prevents errors and ensures safety during high-risk tasks.
This refresher course revisits key HOP tools, including self-checking, peer checking, 3-way communication, and pre-work discussions. Through case studies and practical exercises, participants deepen their understanding and refine their ability to apply these tools effectively in their work.
